At the time of purchase, it is assumed that the customer has read and agrees to the Terms and Conditions, which are stated below:
SHIPPING: All orders are subject to a lead-time of up to 8-12 weeks from the date of purchase. In response to the volatility of order volumes, the lead-time provides a buffer to manufacture the orders with uncompromising quality. No international shipping.
LIFETIME WARRANTY: All items have a lifetime warranty for physical defects*. If a product has a physical defect beyond the bounds of normal wear and tear from use, we will fix, replace, or refund the purchase. To do this, use a submission form under the “CONTACT” tab in the menu bar. Final discretion will ultimately be left to our design team.
SALES TAX: We are required by law to collect tax in New York, where sales tax is collected and Defensive Dynamics LLC does business. All tax rates are based on local and state regulations.
SALES: Defensive Dynamics LLC ultimately reserves the right to have final selling discretion, and may refuse the sale of any and all products to customers with a criminal record of felonious behavior
WEBSITE: Defensive Dynamics LLC is a small bench-made company comprised of one person. I design and maintain the website myself, and as such the information is subject to error. This includes, but is not limited to, errors in product description, price, images, stocking, and sizing information. Our website was created to be a helpful guide to my customers, and to lighten the technical load on me.
RETURNS: AT THIS TIME WE ARE NOT ACCEPTING RETURNS, UNLESS THEY FALL UNDER OUR WARRANTY. PLEASE READ ALL PRODUCT DESCRIPTIONS FULLY. I AM NOT RESPONSIBLE FOR LACK OF ATTENTION TO PRODUCT DESCRIPTIONS OR IMAGES.